For the past six years, The Capelli Club has spent ample time and energy raising money and volunteering services for local charities. We have given hundreds of donations to charities to help them raise money at their events; many valued at $350 each.
Since spring of 2018, we have already made over 25 donations to charities; therefore giving away $8,750 worth of revenue.
This morning, we received an email from a person who complained about a transaction they made with a charity at some event. They, apparently, received one of our donated items. This person refuses to provide us with any information--what charity is involved, what event they were at, the date--nothing that would help us even try to be of assistance. However, we were provided with several nasty emails making unrealistic and unfair demands in disturbing, abusive language, threatening us, threatening my business. This morning has us completely discouraged and very saddened.
Do people understand that items donated by local businesses are DONATED? They are given for free. The charities give their approval of the items upon receipt and use them at their free will to make money. They get the profit. The small businessperson doesn't share in the profit. It's given because we want to help!
Just this week, The Capelli Club has received three more requests for donated items. Now what should we do? We are second guessing our efforts. Are they appreciated?
We will create and post a video that addresses these emails from the charity attender (not a client) with the purpose to help Charities and their event volunteers understand the importance of how they represent and display donated items from local businesses and the danger of imposing undue stress and hardship on small business owners who are being taken away from the precious time that needs to be given to clients, customers, projects, staff, and all other responsibilities vital to keeping our doors open.
Also, The Capelli Club does not condone harassment, threats or bullying in our workplace or in our community. We sponsor events that raise awareness against these behaviours. Even so, we have endured this behaviour far too many times and have had to weather many storms of people who use the threat of social media to extort goods and services. I'm done!! Something needs to be done about this kind of harassment. How is this any different than when a business is extorted money by being offered "protection"? From now on, those who wish start a conversation with us using insults, threats, abusive or demeaning speech, please know that we will close out the case as soon as possible and ask you not to step foot in our location. We will continue to make it our practice to give our pearls to polite, kind and respectful people. And do we give--We give and we give.
P.S. I do not want a location this bad. I can sew at home!
*Because I have a physical location, I am a "public figure" and therefore vulnerable to being treated this way with no recourse. Time to change this. Maybe my new venture? Anyone who knows me, knows when I put my mind to something, I get results!
#stopbullying #smallbusinessextortion #theftthroughthreats #bullying #antibullying #smallbusiness#smallbusinessproblems #button #pushmybutton #enough #worktogether#smallbusinessunite #wedontwantthegreifthismuch#iwonderwhybusinessesclose #mentalhealth #confessionsofashopowner Coming Soon!
By Appointment Only
NEW ONLINE BOOKING
613-695-5004 for studio information and directory.
We respond to emails within 24 hours, with the exception of Saturdays, Sundays & Statutory Holidays.
Studio & Boutique Hours
By Appointment Only
Need another day or time?
Is there a Special Event?
We accommodate on an appointment basis! Email us!
Our pets come to work with us.
Our studio boutique location was opened by Cris Mac and Amy Pucci in 2012.
One of the main motivating factors for Cris Mac to open her own studio boutique location was to have her beloved rescued boxer, Raffaella, at work with her everyday.
Do not be surprised to see a sweet calm little girl happily wiggling to say hello.
The Capelli Club is made up of Mac Professionals who have been trained by MAC, have worked with MAC and who use MAC products. We train, teach and educate using MAC products and techniques. We are NOT MAC retailers. We always provide a MAC shopping list to our students and provide directions to the nearest MAC store. We just love MAC that much!
Futurpreneur Canada The owner Cris Mac, is a mentor with Futurpreneur. They have been fueling the entrepreneurial passions of Canada’s young enterprise for two decades. We are the only national, non-proﬁt organization that provides ﬁnancing, mentoring and support tools to aspiring business owners aged 18-39. Our internationally recognized mentoring program hand matches young entrepreneurs with a business expert from a network of more than 2,800 volunteer mentors.
Learn more at www.futurpreneur.ca